Privacy Policy
Last updated: March 2026
Who we are
Simply Smart Homes (ABN 18 449 565 523) is a smart home system design, installation and support business based in Perth, Western Australia. This policy explains how we collect, use and protect your personal information when you use our website at simplysmarthomes.com.au.
What we collect
When you fill in a contact or enquiry form on our website, we collect your first name, mobile number, email address, and any details you choose to share about what you'd like to automate at home. All of these fields are provided by you voluntarily.
How we use your information
We use the information you provide solely to respond to your enquiry - typically by phone or email within one business day. We may also follow up to check whether you'd still like to proceed. We do not sell, rent or share your personal information with any third parties for marketing purposes.
Where your data is stored
Form submissions are stored using Google Workspace. This data is stored in Google's cloud infrastructure and is accessible only to Simply Smart Homes. We take all reasonable steps to keep this data secure, but no method of electronic storage can be 100% secure.
Analytics
We use Microsoft Clarity to understand how visitors interact with our website. Clarity may record mouse movements, clicks and scroll behaviour. This data is anonymised and does not identify you personally. Clarity does not collect information you enter into forms. You can learn more about Clarity's data practices at clarity.microsoft.com.
Google Ads
We use Google Ads to reach people searching for smart home services in Perth. When you click one of our ads, Google may set cookies on your device to measure whether the ad led to an enquiry. This helps us understand which ads are working and avoid wasting money on ones that aren't. Google may collect information such as your IP address, browser type and the pages you visit on our site. This data is processed by Google in accordance with their privacy policy. We do not have access to personally identifiable information through Google Ads - only aggregated, anonymised performance data.
Cookies
Our website uses cookies set by Microsoft Clarity for analytics purposes. These cookies help us understand how visitors use the site so we can improve it. We do not use cookies for advertising or tracking across other websites.
Your rights
You can request to see, correct or delete any personal information we hold about you at any time. To make a request, contact us at support@simplysmarthomes.com.au and we'll respond within 14 days.
Changes to this policy
We may update this policy from time to time. Any changes will be reflected on this page with an updated date. We won't reduce your rights under this policy without giving you notice.
Contact
If you have any questions about this privacy policy or how we handle your data, please contact us at support@simplysmarthomes.com.au.